Job Description
Full details about the role and requirements
Yukerja Summary
The Telemarketing Head role at PKDF Marketing Corporation is curated from Bossjob (category Teknologi & IT). Note the work location (Quezon City, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
- Lead and manage the Telemarketing Team.
- Drive telesales and team performance targets.
- Monitor inbound/outbound call operations and service quality.
- Coach, mentor, and develop team members.
- Analyze KPIs and prepare performance reports.
- Handle escalated customer concerns.
- Implement process improvements and operational efficiencies.
- Represent the Telemarketing Team in Management meetings.
- Ensure compliance with company policies and SOPs.