Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Big3 AR-Van's Garments Manufacturing Company is curated from Bossjob (category Magang & Fresh Graduate). Note the work location (Quezon City, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exceptional customer service to clients via phone, email, and chat.
- Resolve customer inquiries and issues efficiently and effectively.
- Maintain accurate records of customer interactions and transactions.
- Assist in creating a positive customer experience through active listening and problem-solving.
- Collaborate with team members to improve service delivery.
Requirements
- Educational Qualifications: High school diploma or equivalent preferred.
- Experience Level: Entry-level (0–2 years).
- Skills and Competencies: Strong communication skills, both verbal and written.
- Qualities and Traits: Patience, empathy, and a customer-oriented attitude.
- Responsibilities and Duties: Ability to follow company policies and procedures.
- Working Conditions: Comfortable working in a fast-paced environment.