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IT System Analyst & Support

Propan Raya Industrial Coating Chemicals

Sidoarjo, East Java Gaji dirahsiakan Posted 2 days ago
Location Sidoarjo, East Java
Salary Gaji dirahsiakan
Job Type Full Time
Country Indonesia

Job Description

Full details about the role and requirements

Yukerja Summary

The IT System Analyst & Support role at Propan Raya Industrial Coating Chemicals is curated from JobStreet (category Teknologi & IT). Note the work location (Sidoarjo, East Java) before applying. Yukerja.com is not the employer — applications are handled on the official source site.

Job Description:

  • Memberikan dukungan teknis harian kepada end?user terkait perangkat laptop, desktop, printer, jaringan internet maupun LAN.

  • Menangani dan menyelesaikan tiket incident (hardware, software, network) secara efektif dan tepat waktu.

  • Menyusun laporan troubleshooting dan rekomendasi perbaikan sistem/layanan IT.

  • Melakukan analisis kebutuhan sistem, menyusun dokumen FSD, dan mendukung pengembangan/enhancement aplikasi

  • Berkolaborasi dengan tim IT Head Office (System Analyst, Developer, QA, Infrastructure, dan Technical Support) baik dalam project digital transformation maupun support day-to-day operational.

Qualification:

  • Pendidikan minimal S1 Ilmu Komputer / Sistem Informasi / Teknik Informatika.

  • Pengalaman minimal 3 tahun sebagai System Analyst, dengan rekam jejak dalam requirement gathering, FSD (Functional Specification Design), dan integrasi sistem.

  • Memiliki pengalaman dalam IT Technical Support: troubleshooting perangkat end?user (laptop, desktop, printer) serta jaringan internet/LAN.

  • Memahami konsep Database, Query, ERD, Integrasi sistem, API dan dokumentasi teknis.

  • Komunikatif, problem solver, dan mampu bekerja mandiri maupun dalam tim.


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