Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at SJA Global Tech Services Inc. is curated from Bossjob (category Teknologi & IT). Note the work location (Laguna, Calabarzon, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
-Handle customer inquiries through phone, chat, or email in a professional manner.
-Provide accurate information about products, services, and promotions.
-Identify customer needs and recommend suitable products or services.
-Process orders, account updates, and service requests.
-Resolve customer concerns efficiently while maintaining high customer satisfaction.
-Meet sales targets and key performance indicators (KPIs).
-Maintain accurate customer records and document interactions.
-Follow company policies and quality standards.