Job Description
Full details about the role and requirements
Yukerja Summary
The Store Manager role at M&G Life is curated from JobStreet (category Retail & E-commerce). Note the work location (Pekanbaru City, Riau) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Key Responsibilities:
Sales Management: Drive store sales to meet targets by developing kids local strategies aligned with global sales objectives and KPIs.
Staff Supervision: Recruit, train, and manage a multicultural team, ensuring staff are well-versed in products, sales techniques, and store policies.
Inventory Management: Oversee stock levels, supplier coordination, and regular inventory checks while ensuring efficient communication with headquarters.
Customer Service: Maintain high standards of service, addressing customer queries and complaints to ensure satisfaction and loyalty.
Financial Management: Manage the store’s budget, cash flow, and financial reporting, ensuring alignment with headquarters' financial procedures.
Store Presentation: Maintain a clean, organized, and visually appealing store with attractive displays and well-maintained merchandise.
Marketing & Promotions: Collaborate with marketing to implement campaigns, ensuring alignment with brand guidelines and local customer engagement.
Safety & Security: Ensure health and safety compliance while managing store security to prevent theft and loss.
Reporting & Analysis: Prepare reports on key performance metrics and provide insights to headquarters for continuous improvement.
Skills & Qualifications:
Experience: Proven experience in retail management, team leadership, and international brand market entry.
Education: Diploma (D3) preferred, but relevant experience may be considered in lieu of formal education.
Skills: Strong leadership, communication, problem-solving, customer service orientation, and proficiency in retail software. Familiarity with basic IT installation.
Language proficiency: English and Indonesian.
Attributes: Adaptable, detail-oriented, and capable of decision-making under pressure in a multicultural environment.
International Market Experience: Experience in brand expansion in Southeast Asia is a plus.
Placement : Living World Pekanbaru