Job Description
Full details about the role and requirements
Yukerja Summary
The Technical Account Specialist – Mobile Services role at Metacom Careers is curated from Bossjob (category Marketing & Penjualan). Note the work location (Quezon City, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Technical Account Specialist – Mobile Services
Location: Quezon City
Industry: Mobile Technology
Position Type: Full-time, Onsite
Role Overview
We are seeking dedicated professionals to join our technical team. In this role, you will act as a trusted partner for clients, ensuring seamless support for mobile-related services and applications. This is a career path for individuals who want to combine customer service expertise with technical knowledge in the fast-growing mobile sector.
Key Responsibilities
-Serve as the primary contact for client accounts in mobile services.
- Provide phone-based customer support with a focus on technical troubleshooting.
- Assist clients with Microsoft Windows, Word, and Excel applications.
- Collaborate with internal teams to resolve service issues and improve client satisfaction.
Qualifications
- High School Diploma or GED required; Associate’s degree preferred.
- Prior customer service experience, especially phone-based.
- Familiarity with Microsoft Windows, Word, and Excel.
- Strong communication skills; bilingual proficiency may be required.
Compensation & Benefits
- Competitive salary package aligned with experience.
- Professional development and training opportunities.
- Clear career progression within mobile services account management.