JobStreet Teknologi & IT Full Time

Customer Service Representative/Online Customer Support

WESORT TECHNOLOGY INDONESIA

Tangerang Regency, Banten Gaji dirahsiakan Posted 1 days ago
Location Tangerang Regency, Banten
Salary Gaji dirahsiakan
Job Type Full Time
Country Indonesia
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Job Description

Full details about the role and requirements

Yukerja Summary

The Customer Service Representative/Online Customer Support role at WESORT TECHNOLOGY INDONESIA is curated from JobStreet (category Teknologi & IT). Note the work location (Tangerang Regency, Banten) before applying. Yukerja.com is not the employer — applications are handled on the official source site.

Job desk :

- Menangani pertanyaan customer dari facebook, whatsapp, instagram, tiktok, website form dan sosial media lain nya.

- Mencatat data customer (nama, kontak, lokasi, industri, material, kebutuhan pembelian)

- Melakukan klasifikasi awal untuk menentukan apakah customer termasuk customer potensial.

- Memberikan data customer potensial kepada team Sales.

- Memastikan customer potensial yang di berikan ke team Sales sudah di Follow up.

- Membuat rekap data harian customer service.


Requirement :

- Aktif berbahasa Inggris, bisa bahasa Mandarin menjadi nilai tambah.

- Bersedia bekerja dengan sistem shift, shift pagi dan shift malam.

- Pengalaman di posisi Customer Service, Sales Assistant, atau Customer Support minimal 2 tahun.

- Familiar dengan sosial media platform.

- Terbiasa menggunakan excel, google sheets dan sistem CRM.

- Teliti dan rapih dalam membuat laporan.

Sumber: JobStreet Updated 1 hr ago 6 views

Disclaimer: Yukerja.com is a job aggregator, not an employer. This listing is aggregated from JobStreet. Applications are processed on the official company or source site. We are not responsible for listing accuracy.

Tips for Applying to Customer Service Representative/Online Customer Support

  1. Read the full description and ensure your skills match before applying to WESORT TECHNOLOGY INDONESIA.
  2. Tailor your CV and cover letter to keywords in the job description — especially for Teknologi & IT roles.
  3. Click Apply Now to go to JobStreet. The hiring process is entirely on the source site.
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