Cloud Operations Engineer

Requirements :

• 4+ years of hands-on experience working with Amazon Web Services (primary) and exposure to Microsoft Azure cloud environments. 
• Strong experience implementing Infrastructure as Code (IaC) using AWS CloudFormation, AWS CDK, or Terraform. 
• Experience building and maintaining CI/CD pipelines using tools such as Bitbucket, Jenkins, and native Amazon Web Services deployment services. 
• Hands-on experience with observability and monitoring platforms including Grafana, Prometheus, and cloud-native logging and monitoring solutions. 
• Strong understanding of cloud-native architecture, including microservices, containerized workloads, and event-driven systems. 
• Experience in database administration and performance optimization for PostgreSQL, MySQL, and Microsoft SQL Server, including query tuning, configuration tuning, index optimization, and database health monitoring. 
• Familiarity with database maintenance and reliability practices, such as vacuum operations, dead tuple cleanup, bloat management, replication, and performance tuning. 
• Familiarity with high availability and disaster recovery strategies for cloud infrastructure and databases. 
• Knowledge of cost optimization and FinOps practices in multi-cloud environments. 
• Experience with log aggregation and centralized logging systems such as Elasticsearch, Logstash, and Kibana.

Nice-to-Have Skills :

• Experience working in the Media & Entertainment industry, particularly with media streaming platforms and broadcast workflows. 
• Familiarity with serverless and event-driven architectures using services such as AWS Lambda, Amazon EventBridge, or so. 
• Experience with containerization and orchestration technologies such as Docker and Kubernetes. 
• Familiarity with security and compliance frameworks including IAM governance, security monitoring, vulnerability management, and cloud security best practices. 

Soft Skills 

• Proactive, detail-oriented troubleshooting in live production environments 
• Clear communicator especially during incidents and RCA documentation 
• Strong self-discipline and consistency in solo/on-call hours 
• High empathy and cultural sensitivity when working globally across teams and time zones 
• Eagerness to experiment, learn, and improve with evolving DevOps trends 
• Cultural fit with DevOps values: openness, automation, collaboration, and ownership

Responsibilities :

• Design, maintain, and operate multi-cloud infrastructure (AWS and Azure) 
• Develop CI/CD pipelines using Bitbucket. 
• Automate infrastructure provisioning (IAC) using CloudFormation, AWS CDK, and Terraform. 
• Implement observability and monitoring using Grafana, Prometheus, CloudWatch 
• Manage dashboards for SLA, availability, performance and cost insights 
• Automate deployments, blue/green releases, rollbacks, and patching workflows 
• Enforce security best practices: IAM policies, VPC, WAF, encryption, audit logging 
• Investigate and resolve production issues across distributed systems 
• Collaborate with application developers to increase deployment maturity 
• Integrate cutting-edge technologies (e.g., serverless, event-driven) 
• Design and operate scalable multi-cloud infrastructure across Amazon Web Services and Microsoft Azure to support high-availability production systems. 
• Build and maintain CI/CD pipelines using Bitbucket to enable automated, reliable software delivery. 
• Implement Infrastructure as Code (IaC) with Terraform, AWS CloudFormation, and AWS CDK to standardize infrastructure provisioning and environment management. 
• Establish observability and monitoring frameworks using Grafana, Prometheus, and Amazon CloudWatch to ensure system reliability, performance visibility, and proactive incident detection. 
• Manage SLA and performance dashboards to monitor availability, system health, and cloud cost optimization. 
• Automate deployment strategies including blue/green releases, automated rollbacks, and patch management to reduce downtime and deployment risks. 
• Enforce cloud security and networking best practices, including IAM governance, VPC architecture, WAF protection, encryption, and audit logging. 
• Perform database administration and performance optimization across PostgreSQL, MySQL, and Microsoft SQL Server, including query tuning, configuration tuning, index optimization, and proactive database health monitoring. 
• Maintain database reliability through table maintenance and performance management (vacuum operations, dead tuple cleanup, bloat management, replication, and high availability). 
• Troubleshoot and resolve production issues across distributed systems, collaborating with development teams to improve deployment maturity and system resilience.