Job Description
Full details about the role and requirements
Yukerja Summary
The Front Office Manager role at Altius Hospital is curated from JobStreet (category Kesehatan). Note the work location (West Jakarta, Jakarta) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Job Descriptions :
Supervise front office staff in registration, admission, billing, and information services.
Ensure timely and accurate patient registration and documentation.
Monitor service quality and handle patient inquiries or complaints professionally.
Coordinate with medical and administrative departments to ensure smooth patient flow.
Maintain performance reports and implement continuous improvement initiatives.
Train, schedule, and evaluate front office team members to ensure service excellence.
Requirements:
Bachelor’s Degree in Hospitality, Administration, Management, or related field.
Minimum 3–5 years of experience in front office or customer service, preferably in a hospital or healthcare setting.
Excellent communication and interpersonal skills.
Strong leadership, organizational, and problem-solving abilities.
Proficiency in hospital information systems (HIS) and Microsoft Office.
Service-oriented, High attention to detail, Integrity, empathy, and commitment to patient satisfaction