Job Description
Full details about the role and requirements
Yukerja Summary
The HubSpot CRM Specialist role at Shore360 is curated from Himalayas (category Marketing & Penjualan). This role is marked as remote — check timezone and location requirements on the official listing. Yukerja.com is not the employer — applications are handled on the official source site.
HubSpot Administration
- Own the day-to-day configuration, governance, and maintenance of the HubSpot platform across Sales Hub, Marketing Hub, and associated integrations.
- Manage user access, permissions, properties, pipelines, deal stages, and platform standards.
- Monitor data quality, resolve issues, and enforce CRM hygiene across the contact and deal database.
- Stay current with HubSpot product updates and proactively recommend improvements.
Sales CRM and Intake Pipeline Management
- Configure and maintain sales pipelines, deal stages, task automation, and lifecycle stage workflows to support our intake team.
- Build and manage automation for lead follow-up, closed-lost re-engagement, and disqualification workflows.
- Support the intake team with CRM tooling, troubleshooting, and process improvement.
- Manage phone system and third-party integrations (including call logging and conversation intelligence tools).
Marketing Automation and Campaigns
- Design, build, and maintain automated workflows for lead nurturing, MQL follow-up, and patient journey communications.
- Create and manage email marketing campaigns, including list segmentation, templates, A/B testing, and performance analysis.
- Support the marketing team with landing pages, forms, and lead capture tooling within HubSpot.
Reporting and Analytics
- Build and maintain dashboards and reports that give the intake, marketing, and leadership teams clear visibility of pipeline performance, campaign results, and key metrics.
- Provide insights and recommendations based on CRM data to support commercial decision-making.
- Track and report on metrics including lead volume, conversion rates, response times, and channel attribution.
Training and Documentation
- Develop and maintain documentation for HubSpot processes, workflows, and user guides.
- Provide training and support to internal users to drive adoption and best-practice usage.
About You
Experience and Qualifications
- 3+ years of hands-on experience as a HubSpot specialist, CRM administrator, or equivalent role.
- Proven experience configuring HubSpot Sales Hub and Marketing Hub, including workflows, sequences, custom properties, pipelines, and automation.
- Experience building marketing automation campaigns and lead nurturing workflows.
- Strong HubSpot reporting and dashboard skills, with the ability to translate data into clear business insights.
- Experience managing third-party integrations with HubSpot (e.g. phone systems, call logging tools, or other SaaS platforms).
- HubSpot certifications (e.g. HubSpot Marketing Software, Sales Hub, CRM Data Migration) are highly regarded.
Skills and Attributes
- High level of technical proficiency with HubSpot; comfortable working independently without an implementation partner.
- Strong analytical mindset with attention to data accuracy and process consistency.
- Excellent written communication skills in English, with the ability to produce clear documentation and correspond confidently with senior stakeholders.
- Self-directed and organised, with the ability to manage multiple workstreams in a fully remote environment.
- A practical problem-solver who looks for pragmatic, scalable solutions rather than overengineered ones.
- Previous experience in a healthcare, allied health, or services environment is advantageous but not essential.
Our client is committed to a safe and supportive workplace. We take the privacy and confidentiality of patient information seriously, and all team members are expected to uphold these standards regardless of their location
ShoreXtra Perks
- Day 1 HMO Coverage
- Attendance Bonus – Get a chance to earn Php 5,000 every pay run for consistent, perfect attendance.
- Fixed Weekends Off – Enjoy a guaranteed work-life balance with Saturdays and Sundays off.
- Unlimited Barista Coffee all shift long
- Free Parking & Shuttle
- Premium Game Lounge – Relax and recharge in our dedicated on-site recreational zone
- Join our Social Passion Clubs to connect with like-minded peers and bring your whole self to work every day: Photography Club, Dance Club, Fitness Club, Book Club, Music Club
- Engaging Monthly Events – Experience a vibrant culture with regular team activities and celebrations with amazing prizes and rewards
- Referral Incentives – Get rewarded for bringing top talent to the team via our referral program.
- Statutory Benefits: Maternity, Paternity, and Solo Parent Leaves, Magna Carta for Women, OT, and Premium Pays
Work Set Up:
- Monday to Friday, 6:00 am - 3:00 pm?
Originally posted on Himalayas