Test Support

Job Description:

• We are looking for a detail-oriented and proactive Test Support professional to support end-to-end testing activities across various projects

Key Responsibilities:

• Coordinate testing preparation activities with project stakeholders.
• Collect, validate, and maintain test artifacts, including test cases, test scenarios, and test data.
• Ensure all test cases are executed and properly documented.
• Support testers and business users during SIT, UAT, and other testing phases.
• Monitor testing progress and follow up on pending activities.
• Assist in identifying, tracking, and escalating defects or environment issues to relevant stakeholders.
• Maintain testing documentation and reports to support project delivery.
• Facilitate communication between business users, developers, and QA teams throughout the testing lifecycle.
• Support defect management activities and ensure issues are resolved within agreed timelines.

Qualifications & Requirements:

• Minimum 2–5 years of experience in Software Testing, Test Support, QA, UAT Coordination, or related roles.
• Strong understanding of Software Development Life Cycle (SDLC), particularly SIT, UAT, and other testing phases.
• Good knowledge of the testing lifecycle, including Test Preparation, Test Execution, Test Support, and Defect Lifecycle Management.
• Familiarity with testing methodologies such as Functional Testing, Integration Testing, and Regression Testing.
• Experience preparing and maintaining testing documentation, including test cases, test scenarios, test data, and test reports.
• Hands-on experience with defect management and test management tools such as JIRA, ALM/QC, or similar platforms.
• Strong coordination, communication, and stakeholder management skills.
• Ability to work collaboratively with Developers, QA/Testers, Business Analysts, and business users.
• Detail-oriented with strong analytical and problem-solving skills.
• Able to work effectively in a fast-paced project environment.