JobStreet Keuangan & Perbankan Full Time

Quality Control Collection

PT INDOSAKU DIGITAL TEKNOLOGI

Tangerang, Banten ไม่เปิดเผยเงินเดือน Posted 1 days ago
Location Tangerang, Banten
Salary ไม่เปิดเผยเงินเดือน
Job Type Full Time
Country Indonesia
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Job Description

Full details about the role and requirements

Yukerja Summary

The Quality Control Collection role at PT INDOSAKU DIGITAL TEKNOLOGI is curated from JobStreet (category Keuangan & Perbankan). Note the work location (Tangerang, Banten) before applying. Yukerja.com is not the employer — applications are handled on the official source site.

Responsibilities

  • Audit rekaman telepon penagihan nasabah.

  • Melakukan pengecekan sampling data KYC pengajuan pinjaman.

  • Menilai performa harian agen operasional.

  • Membuat laporan rutin terkait temuan kesalahan kerja.

  • Memberikan sesi coaching kepada agen operasional.

  • Memastikan kepatuhan terhadap regulasi OJK dan AFPI.

  • Memberikan rekomendasi perbaikan SOP tim operasional.

Requirements

  • Pendidikan minimal D3/S1 semua jurusan.

  • Memiliki pengalaman sebagai QC selama 1–2 tahun di industri Fintech atau Call Center.

  • Memahami regulasi OJK dan etika penagihan.

  • Teliti serta memiliki kemampuan analisis yang baik.

  • Menguasai Microsoft Excel untuk pengolahan data.

  • Memiliki kemampuan komunikasi yang baik dalam menyampaikan hasil evaluasi.


Sumber: JobStreet Updated 3 hr ago 2 views

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