Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Support Representative role at Prudential Employment Agency Inc. is curated from Bossjob (category Teknologi & IT). Note the work location (Las Pinas, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exceptional customer service by addressing inquiries and resolving issues in a timely manner.
- Assist customers with product information and troubleshooting via phone, email, or chat.
- Document customer interactions and maintain detailed records in the system.
- Work collaboratively with team members to identify process improvements and enhance customer satisfaction.
- Stay up-to-date with product knowledge and company policies to deliver accurate information.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field
- Experience Level: 1–3 years
- Skills and Competencies: Strong communication and interpersonal skills
- Skills and Competencies: Ability to multitask and manage time effectively
- Qualities and Traits: Customer-oriented mindset with a focus on problem-solving
- Responsibilities and Duties: Ability to work in a fast-paced environment