Job Description
Full details about the role and requirements
Yukerja Summary
The Call Center Representative role at Neksjob Philippines is curated from Bossjob (category Teknologi & IT). Note the work location (Cebu, Central Visayas, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Employment Type: Full-Time
Location: On-site / Hybrid / Work From Home (depending on availability)
Job Summary
We are looking for motivated and customer-focused Call Center Agents to join our growing team. If you have excellent communication skills, enjoy helping people, and thrive in a fast-paced environment, we'd love to hear from you!
Responsibilities
- Handle inbound and outbound customer calls professionally.
- Provide accurate information about products and services.
- Resolve customer concerns and complaints efficiently.
- Document customer interactions in the system.
- Meet individual and team performance goals.
- Maintain a positive and professional attitude during every customer interaction.
Qualifications
- High school graduate (Senior High School graduates are welcome to apply).
- Good to excellent English communication skills.
- Basic computer knowledge.
- Customer service experience is an advantage but not required.
- Willing to work on-site, hybrid, or work-from-home setup (depending on business needs).
- Willing to work shifting schedules, weekends, and holidays.
Benefits
- Competitive salary package
- Performance incentives and bonuses
- Paid training
- Health insurance (HMO)
- Paid leaves
- Career growth and promotion opportunities
- Friendly and supportive work environment