Himalayas Remote / WFH Teknologi & IT Full Time

Tier 1 Support Engineer

Logz.io

Poland Lương không công bố Posted Tue, May 19, 2026
Location Poland
Salary Lương không công bố
Job Type Full Time · Remote
Country Polandia

Job Description

Full details about the role and requirements

Yukerja Summary

The Tier 1 Support Engineer role at Logz.io is curated from Himalayas (category Teknologi & IT). This role is marked as remote — check timezone and location requirements on the official listing. Yukerja.com is not the employer — applications are handled on the official source site.

As a Tier 1 Support Engineer at Logz.io, you'll troubleshoot customer issues, support integrations, and provide timely customer communication in a fast-paced environment.

Requirements

  • Availability to work weekdays night shifts (11 PM–7 AM) and Saturdays ( 6 PM- 6 AM )
  • 2+ years in technical support or a customer-facing technical role
  • Experience with AWS or Azure and familiarity with Kubernetes fundamentals
  • Basic understanding of observability concepts: logs, metrics, and tracing
  • Strong troubleshooting & problem-solving skills, ability to manage multiple priorities
  • Excellent communication and customer management abilities
  • Comfortable handling live incidents in a fast-paced environment
  • Interest in AI-assisted tooling and modern cloud technologies

Originally posted on Himalayas

Disclaimer: Yukerja.com is a job aggregator, not an employer. This listing is aggregated from Himalayas. Applications are processed on the official company or source site. We are not responsible for listing accuracy.

Tips for Applying to Tier 1 Support Engineer

  1. Read the full description and ensure your skills match before applying to Logz.io.
  2. Tailor your CV and cover letter to keywords in the job description — especially for Teknologi & IT roles.
  3. Click Apply Now to go to Himalayas. The hiring process is entirely on the source site.
  4. Prepare an updated portfolio or LinkedIn profile if required during screening.
  5. Beware of payment requests — legitimate jobs do not charge application fees.

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