Partnership Strategy Manager

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

At GrabMart Kilat, we're not just building the fastest-growing instant commerce platform — we're building a team that's passionate, driven, and full of energy. As an important vertical under GrabMart ID, we specialize in delivering daily essentials, groceries, and FMCG products to customers in under 30 minutes — and we do it with a whole lot of heart.

Get to Know the Role

We’re looking for a Partnership Strategy Manager (Full time Employee) to join our organization in Jakarta, Indonesia. In this role, you will lead the partnership strategy for GrabMart, with a primary focus on managing existing strategic partners (retails and principals), including end-to-end activity management through reporting.You will also oversee onboarding and incubation to support partner growth—driving successful official store launches for selected partners—while ensuring end-to-end GTM execution to scale growth for GrabMart.You will report to the Head of GrabMart Indonesia and collaborate closely with cross-functional teams including Commercial, Growth, Marketing, and Analytics.

The Critical Tasks You Will Perform

• Lead and manage the partnership team for GrabMart vertical, owning the partner journey from onboarding through incubation
• Collaborating with partners to successfully launch the official store
• Planning and executing GTM to ensure successful launching and readiness across GrabMart stakeholders
• Build and execute partner strategies that grow both acquisition and performance outcomes
• Partner with cross-functional teams to ensure smooth execution of launches and ongoing partnership performance
• Own partnership strategy in the territory indirectly by working with Account Managers in each area to drive Partner acquisition (new store onboarding) &Partner retention (keep partners active and performing)
• Conduct monitoring and governance over support promo execution in the territory, ensuring programs align with agreed objectives and execution standards
• Lead leads creation across segments that includes Enterprise (national) level & Territory level
• Ensure structured planning, tracking, and reporting of partner pipeline, incubation progress, and launch outcomes

Qualifications

What Essential Skills You Will Need

• Minimum 7+ years of experience in partnership/merchant management such as:
  • Merchandiser experience and/or
  • Key Account Management (KAM) experience in FMCG industry or related category roles
• Proven experience collaborating with brands/principals in e-commerce and/or omnichannel
• Demonstrated experience leading and managing a team
• Strong end-to-end commercial partnership capability, including managing partnership programs through execution, tracking, and reporting
• Experience working directly with principals and/or stakeholders linked to e-commerce (e.g., principals, category owners, or key accounts)
• Strong analytical skills with KPI ownership (activation, performance/retention, and promo/activation effectiveness)
• Strong program/project management skills to manage multi-stakeholder initiatives and dependency
• Strong understanding of GTM execution for store launches and ongoing partnership performance
• Excellent stakeholder management skills across internal functions (Commercial, Growth, Marketing, Analytics) and external partners
• English is a must for coordinating with regional stakeholders and managing business communication

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.