Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative – Car Dealership Account role at Metacom Careers is curated from Bossjob (category Teknologi & IT). Note the work location (San Juan, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Are you passionate about customer service and the automotive industry? Join our Car Dealership Account and help customers with vehicle inquiries, appointments, financing concerns, and after-sales support while delivering an exceptional customer experience.
Qualifications:
- High school graduate (Senior High School graduates are welcome to apply)
- Excellent English communication skills
- At least a year of Customer service or BPO experience
- Experience in the automotive industry is a plus but not required
- Basic computer navigation and typing skills
- Strong problem-solving, multitasking, and organizational skills
- Ability to provide excellent customer service in a fast-paced environment
- Willing to work on shifting schedules, weekends, and holidays
- Amenable to work onsite
Job Responsibilities:
- Assist customers with vehicle inquiries, dealership services, and appointment scheduling
- Provide information about vehicle inventory, financing options, warranties, and service packages
- Handle customer concerns related to sales, maintenance, and after-sales support
- Coordinate with dealership departments to ensure timely resolution of customer requests
- Accurately document customer interactions and update account records
- Deliver exceptional customer service while meeting quality and performance standards
What We Offer:
- Competitive salary package
- Performance incentives and bonuses
- Paid training
- HMO and comprehensive employee benefits
- Career growth and professional development opportunities
- Supportive and collaborative work environment
Blended (Inbound/Outbound/SMS/Email/Chat)
Must have at least 1 year of BPO experience
Good communication skills (B2 level)
Must be amenable to work onsite at our Greenhills Tower Site
Open for night shift
Must be residing within the NCR - preferably, Pasig/Mandaluyong/Antipolo/Ortigas/Cubao.
Salary Package: Up to 24,400
Start Date: August 7, 2026
Permanent Position
Apply today and drive your career forward with our Car Dealership Account!