Job Description
Full details about the role and requirements
Yukerja Summary
The Card Operation role at PT Sangga Bisnis Anda is curated from Glints (category Sumber Daya Manusia). Note the work location (Pancoran) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
1. Execute the end-to-end card dispute and chargeback lifecycle following Visa & Mastercard
Product and Service Rules
2. Perform initial fraud assessments on user-reported and system-flagged transactions
3. Manage complex pre-dispute, dispute response, and Pre-Arbitration cases
4. Retrieve, parse, and process daily clearing reports within our internal Platform
5. Coordinate real-time treasury workflows, to convert diverse merchant balances into target
settlement currencies (XSGD / XUSD).
6. Monitor and reconcile incoming merchant payments across settlement wallets, executing
secure fund movements from client reserves to internal corporate accounts.
7. Required to have good English communication skills