Change Management Lead

Responsibilities:

• Develop and execute an integrated SAP change strategy from business readiness through sustainment, including business readiness assessments, scorecards, and go-live sign-off.

• Define and track adoption KPIs, while aligning SAP role mapping with processes, access validation, and segregation of duties.

• Lead stakeholder analysis across global, regional, and site-level functions, tailoring engagement by audience needs.

• Deliver phased SAP communications and partner with leaders to ensure clear, consistent messaging across key channels.

• Lead change impact assessments, defining future-state processes, readiness needs, capability gaps, and operating model impacts.

• Identify, track, and mitigate risks to readiness, cutover, and deployment timelines, supported by data-driven insights on gaps and required actions.

• Deliver leadership and SteerCo updates, escalating critical readiness risks and required decisions.

• Define and execute role-based training aligned to SAP processes and deployment waves.

• Sustain a super user/change champion network to support adoption and stabilization.

• Build long-term change capability across business teams, PILs, and site stakeholders.

Qualifications:

• Diploma or Bachelor's degree in a related field or equivalent experience.

• 10+ years of change management experience, with proven delivery in large-scale transformation or ERP programs.

• Strong SAP / ERP implementation experience (S/4HANA preferred) with direct involvement in deployment and business readiness phases.

• Demonstrated ability to drive change in complex, multi-country, matrixed environments.

• Proven track record of influencing and engaging senior stakeholders and leadership teams.

• Hands-on experience delivering: stakeholder engagement and tailored communications, training and capability building (including super user networks), change impact assessment and readiness for future-state adoption and experience working closely with PMO, Functional Leads, and business teams to support deployment execution.

• Previous experience in a consulting background is preferred.

• Proficiency in Bahasa Indonesia and English.

• Willing to do business trip or travelling across Indonesia, Philippines and Singapore.

• Confirmed ability to achieve compromise and conclusion in complex relationships within a matrix, and handle key stakeholders on an ongoing basis.

• Experience in agribusiness, manufacturing, or supply chain-intensive industries.

• Experience working across Southeast Asia, particularly Indonesia and Philippines.

• Exposure to SAP role mapping / access design, including understanding of roles, authorization concepts, or segregation of duties.

• Certification in change management methodologies (e.g., Prosci, ADKAR).