Bossjob Kesehatan Full Time

Clinical Data Analyst

Naija Luxemart Ltd

Cebu, Central Visayas, Philippines PHP 35.000 – 40.000 Posted 17 hr ago
Location Cebu, Central Visayas, Philippines
Salary PHP 35.000 – 40.000
Job Type Full Time
Country Filipina
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Job Description

Full details about the role and requirements

Yukerja Summary

The Clinical Data Analyst role at Naija Luxemart Ltd is curated from Bossjob (category Kesehatan). Note the work location (Cebu, Central Visayas, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.

We are seeking a Clinical Service Desk Analyst to provide first-level technical support for clinicians and healthcare professionals. You will troubleshoot issues related to clinical applications, Electronic Health Record (EHR) systems, and healthcare software while delivering excellent customer service and ensuring minimal disruption to patient care.

Key Responsibilities

  • Provide technical support via phone, email, chat, or ticketing systems.
  • Troubleshoot hardware, software, and clinical application issues.
  • Log, categorize, prioritize, and document incidents accurately.
  • Escalate complex issues to appropriate support teams or vendors.
  • Assist clinicians with application usage and basic system training.
  • Create and maintain knowledge base articles and troubleshooting documentation.
  • Ensure compliance with healthcare regulations, including HIPAA.
  • Collaborate with clinical staff, IT teams, and vendors to resolve technical issues.

Qualifications

Required

  • At least 1 year of Healthcare Service Desk experience.
  • Experience supporting Electronic Health Record (EHR) systems or clinical applications.
  • Strong understanding of healthcare workflows.
  • Excellent English communication skills (minimum C1 proficiency).
  • Strong troubleshooting and customer service skills.
  • Willing to work onsite in Cebu City on a shifting schedule.

Preferred

  • IT Service Desk (L1/L2) experience.
  • Experience with ServiceNow, Remedy, or similar ticketing tools.
  • Basic knowledge of ITIL processes.
  • Experience supporting healthcare applications in an SLA-driven environment.

Note: BPO experience is not required. Candidates with a strong Healthcare Service Desk background are highly encouraged to apply.

Application Requirements

Please include the following in your application:

  • Educational Attainment
  • Total Years of Healthcare Service Desk Experience
  • Total Years of IT Service Desk (L1/L2) Experience
  • EHR/Clinical Application Experience
  • BPO Experience (if applicable)
  • Current/Last Drawn Salary
  • Expected Salary
  • Earliest Available Start Date



Sumber: Bossjob Updated 4 hr ago 2 views

Disclaimer: Yukerja.com is a job aggregator, not an employer. This listing is aggregated from Bossjob. Applications are processed on the official company or source site. We are not responsible for listing accuracy.

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  1. Read the full description and ensure your skills match before applying to Naija Luxemart Ltd.
  2. Tailor your CV and cover letter to keywords in the job description — especially for Kesehatan roles.
  3. Click Apply Now to go to Bossjob. The hiring process is entirely on the source site.
  4. Prepare an updated portfolio or LinkedIn profile if required during screening.
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