Job Description
Full details about the role and requirements
Yukerja Summary
The Dayshift CSR role at Metacom Careers is curated from Bossjob (category Teknologi & IT). Note the work location (Quezon City, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
*DAYSHIFT ACCOUNT*
Description
- Respond to customer inquiries and provide prompt solutions.
- Maintain customer satisfaction by establishing a positive rapport.
- Process orders and manage customer accounts effectively.
- Collaborate with team members to enhance service delivery.
- Conduct follow-ups on customer feedback and service quality.
Requirements
Educational Qualifications:
- SHS graduate with 1 year BPO OR
- HS graduate with 2 years BPO
Experience Level: At least 1 year in a customer service or call center role.
Skills and Competencies: Strong organizational skills and ability to multitask.
Skills and Competencies: Excellent interpersonal and communication skills.
Skills and Competencies: Ability to work effectively in a team environment.
Skills and Competencies: Proficient in English language skills, both verbal and written.
Skills and Competencies: Ability to engage customers with a confident sales pitch.