Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Metacom Careers is curated from Bossjob (category Teknologi & IT). Note the work location (Bulacan, Central Luzon, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Handle customer inquiries and resolve issues promptly and effectively.
- Provide exceptional customer service through various communication channels.
- Maintain accurate records of customer interactions and transactions.
- Assist in managing customer accounts and ensure satisfaction.
- Collaborate with team members to improve service processes.
Requirements
- Educational Qualifications: Bachelor's degree in a relevant field preferred.
- Experience Level: 0–2 years experience in customer service or a related field.
- Skills and Competencies: Proficient in English; strong customer service and interpersonal skills.
- Skills and Competencies: Ability to work in a call center environment; exceptional organizational and people skills.
- Qualities and Traits: Strong problem-solving abilities and a positive attitude.
- Working Conditions: Fast-paced environment with potential for shift work.