Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Metacom Careers is curated from Bossjob (category Teknologi & IT). Note the work location (Rizal, Calabarzon, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exceptional customer service and support to clients via phone, email, and chat.
- Resolve customer inquiries and issues promptly and effectively.
- Maintain a high level of product knowledge to assist customers accurately.
- Document customer interactions and feedback in the database for future reference.
- Collaborate with team members to enhance the overall customer experience.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
- Experience Level: 0–2 years.
- Skills and Competencies: Proficiency in English language, customer service, and interpersonal skills.
- Qualities and Traits: Strong team player with excellent organizational and people skills.
- Responsibilities and Duties: Ability to work in a call center environment.