Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Work-1 Manpower Recruitment Services is curated from Bossjob (category Teknologi & IT). Note the work location (Muntinlupa, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exemplary customer service through various communication channels including phone, email, and chat.
- Assist customers in resolving inquiries and issues related to products and services.
- Document customer interactions accurately in the system for tracking and reporting purposes.
- Collaborate with internal teams to streamline processes and enhance the customer experience.
- Stay updated on product/service offerings to provide accurate information to customers.
Requirements
- Job Title: Customer Service Representative
- Job Function: Customer Service
- Responsibilities and Duties: Proven ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail.
- Qualities and Traits: Excellent communication skills with a strong emphasis on active listening and empathy.
- Qualities and Traits: Positive attitude with a commitment to customer satisfaction.
- Working Conditions: Ability to work flexible hours, including evenings and weekends as needed.
- Qualities and Traits: Strong problem-solving skills with a results-oriented mindset.