Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative -US Financial role at Metacom Careers is curated from Bossjob (category Keuangan & Perbankan). Note the work location (Makati, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Kickstart your career in the financial services industry! We're looking for motivated and customer-focused individuals to join our growing team.
Qualifications:
- High school graduate (Senior High School graduates are welcome to apply)
- Excellent English communication skills
- Fresh graduates and experience are not required
- Basic computer navigation and typing skills
- Strong problem-solving and customer service skills
- Willing to work on shifting schedules, weekends, and holidays
- Amenable to work onsite (or hybrid/work-from-home, if applicable)
Job Responsibilities:
- Handle inbound customer inquiries related to financial accounts
- Assist customers with account information, billing, transactions, and general concerns
- Provide accurate and timely resolutions while maintaining compliance with company policies
- Document customer interactions and maintain accurate records
- Deliver exceptional customer service while protecting customer confidentiality
What We Offer:
- Competitive salary package
- Performance incentives and bonuses
- Paid training
- HMO and other company benefits
- Career growth and development opportunities
Apply now and take the next step in your career with our US Financial Account!