Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Care Representative role at Metacom Careers is curated from Bossjob (category Teknologi & IT). Note the work location (Muntinlupa, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exceptional customer service via phone, email, and chat.
- Address customer inquiries and issues in a timely and efficient manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance customer satisfaction and service delivery.
- Utilize CRM tools to track and manage customer feedback.
Requirements
- Educational Qualifications:High School Diploma or equivalent
- Experience Level:1–3 years
- Skills and Competencies:Excellent communication and interpersonal skills
- Skills and Competencies:Proficient in customer service best practices
- Skills and Competencies:Experience in a call center environment is preferred
- Qualities and Traits:Strong problem-solving abilities
- Qualities and Traits:Ability to work in a fast-paced environment