Job Description
Full details about the role and requirements
Yukerja Summary
The Conversation Journey Lead role at Telstra is curated from Himalayas (category Teknologi & IT). This role is marked as remote — check timezone and location requirements on the official listing. Yukerja.com is not the employer — applications are handled on the official source site.
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. As Conversation Journey Lead, you will lead the design, orchestration, and optimization of AI-powered conversational journeys across sales, service, and customer success.
Requirements
- Journey Design & Orchestration
- Cross-Domain Enablement
- Performance Optimization
- Channel Expansion
- Compliance & Governance
- Stakeholder Influence
Benefits
- Performance-related pay
- Access to thousands of learning programs
- Purchased annual leave scheme
- Additional Telstra day off
- Additional 30% off Telstra products and services
- Toolkit provided
Originally posted on Himalayas