Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative with Fixed Weekend Off role at Golden Snake Solutions Inc. is curated from Bossjob (category Teknologi & IT). Note the work location (Cebu, Central Visayas, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Golden Snake Solutions Inc. is looking for friendly, reliable, and customer-focused individuals to join our growing team as Customer Service Representatives. If you enjoy helping people, solving problems, and being part of a supportive work environment, we’d love to hear from you.
QUALIFICATIONS:
- At least college level
- With or without BPO experience (experience is an advantage)
- Good communication skills (English)
- Customer-oriented with a positive attitude
- Ability to handle customer concerns professionally
- Willing to work on-site in Cebu City
- Can work in a fast-paced environment
KEY RESPONSIBILITIES:
- Handle customer inquiries via phone, chat, or email
- Provide accurate information and resolve customer concerns
- Maintain a positive and professional customer experience
- Document customer interactions properly
- Follow company processes and quality standards
- Coordinate with internal teams when needed
BENEFITS:
- Competitive salary (based on experience)
- Stable, full-time employment
- Paid training
- Career growth opportunities
- Supportive and team-oriented work culture
- Skill enhancement and professional development