Security Operations Coordinator (Subcontractor & Facility)

Role and Responsibilities

• Establish and implement security standards and procedures, ensuring compliance with company and client requirements

• Coordinate, schedule, and assign duties to outsourced security personnel, ensuring effective execution of daily operations

• Monitor and supervise CCTV, access control systems, and other physical security technologies

• Conduct regular inspections of security equipment and coordinate maintenance or replacement when required

• Handle incidents, disruptions, and complaints in a professional and timely manner, ensuring proper escalation and reporting

• Maintain accurate operational records and prepare routine reports (personnel, incidents, equipment, and operational activities)

• Build and maintain strong working relationships with clients, subcontractors, and internal stakeholders

• Manage estimation, bidding, negotiation, and budgeting for security subcontractor services and operational needs

Requirements

• Bachelor’s degree in a relevant field

• Minimum 3 years of experience in a similar role (mandatory)

• Advanced English proficiency (mandatory)

• Detail-oriented with strong organizational skills

• Able to perform well under tight deadlines while maintaining high-quality work

• Comfortable working in a fast-paced and target-driven environment

• Strong understanding of IT systems and physical security (CCTV, access control, monitoring systems) (mandatory)

• Able to support and coordinate both IT-related and physical security operations

• Excellent reporting and analytical skills, with the ability to assess risks and implement mitigation strategies

• Proficient in Microsoft Office (Excel, Word, PowerPoint)

• Willing to be placed in Cikarang, West Java

This position is internally classified as Security Specialist.