JobStreet Teknologi & IT Full Time

Contact Center

OTTO Digital

South Jakarta, Jakarta Lương không công bố Posted Thu, Jun 18, 2026
Location South Jakarta, Jakarta
Salary Lương không công bố
Job Type Full Time
Country Indonesia
Apply Now

Job Description

Full details about the role and requirements

Yukerja Summary

The Contact Center role at OTTO Digital is curated from JobStreet (category Teknologi & IT). Note the work location (South Jakarta, Jakarta) before applying. Yukerja.com is not the employer — applications are handled on the official source site.

Job Description : 

  • Responding to customer WhatsApp, emails and social media from tools helpdesk

  • Handling customer complaints and resolving issues effectively

  • Identifying customer needs and offering suitable solutions

  • Escalating complex issues to supervisors when necessary

  • Following up merchant by means of Outgoing Message or Outgoing Call

  • Make reports from customers for Complaint, Request and Inquiry cases

Requirements : 

  • Minimum 1 year of work experience as customer service (banking, fintech, ecommerce) 

  • Minimum D3 

  • Ready for shift work

  • Advance to operating MS Excel/G-sheet Excel

  • Customer Oriented


Sumber: JobStreet Updated 4 hr ago 2 views

Disclaimer: Yukerja.com is a job aggregator, not an employer. This listing is aggregated from JobStreet. Applications are processed on the official company or source site. We are not responsible for listing accuracy.

Tips for Applying to Contact Center

  1. Read the full description and ensure your skills match before applying to OTTO Digital.
  2. Tailor your CV and cover letter to keywords in the job description — especially for Teknologi & IT roles.
  3. Click Apply Now to go to JobStreet. The hiring process is entirely on the source site.
  4. Prepare an updated portfolio or LinkedIn profile if required during screening.
  5. Beware of payment requests — legitimate jobs do not charge application fees.

Related articles: CV ATS · Career Blog & Tips