JobStreet Teknologi & IT Full Time

Contact Center

OTTO Digital

South Jakarta, Jakarta Gaji dirahsiakan Posted Thu, Jun 18, 2026
Location South Jakarta, Jakarta
Salary Gaji dirahsiakan
Job Type Full Time
Country Indonesia
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Job Description

Full details about the role and requirements

Yukerja Summary

The Contact Center role at OTTO Digital is curated from JobStreet (category Teknologi & IT). Note the work location (South Jakarta, Jakarta) before applying. Yukerja.com is not the employer — applications are handled on the official source site.

Job Description : 

  • Responding to customer WhatsApp, emails and social media from tools helpdesk

  • Handling customer complaints and resolving issues effectively

  • Identifying customer needs and offering suitable solutions

  • Escalating complex issues to supervisors when necessary

  • Following up merchant by means of Outgoing Message or Outgoing Call

  • Make reports from customers for Complaint, Request and Inquiry cases

Requirements : 

  • Minimum 1 year of work experience as customer service (banking, fintech, ecommerce) 

  • Minimum D3 

  • Ready for shift work

  • Advance to operating MS Excel/G-sheet Excel

  • Customer Oriented


Sumber: JobStreet Updated 1 hr ago 1 views

Disclaimer: Yukerja.com is a job aggregator, not an employer. This listing is aggregated from JobStreet. Applications are processed on the official company or source site. We are not responsible for listing accuracy.

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