Job Description
Full details about the role and requirements
Yukerja Summary
The Dutch Speaking iRobot Support Specialist role at Mercier Consultancy BG is curated from Himalayas (category Kerja Remote). This role is marked as remote — check timezone and location requirements on the official listing. Yukerja.com is not the employer — applications are handled on the official source site.
Role Overview
Mercier Consultancy Group is seeking a Dutch Speaking iRobot Support Specialist to provide technical support and product guidance to Dutch-speaking customers regarding iRobot devices. The role is based in Bulgaria and involves working remotely. The ideal candidate will have a passion for consumer electronics, strong problem-solving skills, and the ability to explain technical concepts clearly to non-technical users.
What You Will Do
Provide high-quality technical support and product guidance to Dutch-speaking customers via phone, email, and live chat channels. Diagnose and troubleshoot hardware and software issues related to iRobot consumer electronics products. Guide customers through product setup, app connectivity, Wi-Fi configuration, and firmware updates for iRobot devices.
Why It Might Be a Fit
This role offers a competitive monthly salary, fully paid training, comprehensive health insurance, and a fully paid relocation package. The company also offers career development opportunities within a fast-growing international firm serving premium consumer electronics clients.
Requirements
- Native or fluent Dutch language proficiency (both spoken and written)
- Valid EU passport
- A genuine passion for consumer electronics, smart home technology, or related fields
- Previous experience in customer support, technical helpdesk, or a similar client-facing role within a consumer electronics or technology environment
- Strong problem-solving skills, a patient and empathetic communication style, and the ability to explain technical concepts clearly to non-technical users
Benefits
- Competitive Monthly Salary
- Fully Paid Training programme
- Comprehensive Health Insurance
- Fully Paid Relocation Package
- Monthly Performance Bonus
- Remote working arrangement
- Career development opportunities
Originally posted on Himalayas