Job Description
Full details about the role and requirements
Yukerja Summary
The Call Center Representative role at Synlink Recruitment Outsourcing Co. Inc. is curated from Bossjob (category Teknologi & IT). Note the work location (Quezon City, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
A CSR’s primary role is to deliver excellent customer service by assisting clients with questions, complaints, or requests regarding products or services. Typical duties include:
- Responding to inbound and outbound calls, emails, and live chats to address customer inquiries and issues
- Providing product or service information and guidance to help customers make informed decisions
- Processing orders, returns, payments, and claims, ensuring accuracy in data entry and order management