Bossjob Teknologi & IT Full Time

Technical support Callcenter Position

Metacom Careers

Mandaluyong, National Capital Region, Philippines PHP 19.000 – 31.000 Posted 20 hr ago
Location Mandaluyong, National Capital Region, Philippines
Salary PHP 19.000 – 31.000
Job Type Full Time
Country Filipina
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Job Description

Full details about the role and requirements

Yukerja Summary

The Technical support Callcenter Position role at Metacom Careers is curated from Bossjob (category Teknologi & IT). Note the work location (Mandaluyong, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.

Description

  • Provide effective technical support to customers via phone, email, and chat.
  • Troubleshoot and resolve issues related to software and hardware.
  • Guide customers through step-by-step solutions to technical problems.
  • Document customer interactions and technical issues for future reference.
  • Collaborate with team members to improve service strategies and customer satisfaction.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: No previous experience required; however, internships or coursework in technical support are a plus.
  • Skills and Competencies: Strong communication skills and ability to explain technical concepts to non-technical users.
  • Qualities and Traits: Patience, empathy, and a customer-centric approach.
  • Working Conditions: Call center environment with potential for varied shifts.
Sumber: Bossjob Updated 2 hr ago 2 views

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Tips for Applying to Technical support Callcenter Position

  1. Read the full description and ensure your skills match before applying to Metacom Careers.
  2. Tailor your CV and cover letter to keywords in the job description — especially for Teknologi & IT roles.
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  4. Prepare an updated portfolio or LinkedIn profile if required during screening.
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