Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Agent role at Metacom Careers is curated from Bossjob (category Teknologi & IT). Note the work location (Pasig, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exceptional customer service to clients via phone, email, and chat.
- Resolve customer inquiries and complaints in a timely and professional manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service processes and customer satisfaction.
- Stay updated on product knowledge and service offerings to assist customers effectively.
Requirements
- Educational Qualifications:High School Diploma or equivalent
- Experience Level:1-3 years
- Skills and Competencies:Proficient in customer service and call center operations
- Qualities and Traits:Excellent communication and interpersonal skills
- Responsibilities and Duties:Ability to handle multiple tasks and prioritize effectively
- Working Conditions:Availability to work flexible shifts, including evenings and weekends