Job Description
Full details about the role and requirements
Yukerja Summary
The GUEST EXPERIENCE & FRONT OFFICE MANAGER role at PT. UBUD HOT STONE is curated from JobStreet (category Teknologi & IT). Note the work location (Sukawati, Bali) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Requirements
- Previous experience in hospitality, preferably in 5-star hotels, luxury resorts, or wellness retreats.
- Experience working with VIP guests and delivering personalized service.
- Strong sales and upselling skills.
- Experience with CRM systems; knowledge of Zoho CRM is a strong advantage.
- Proficiency in Microsoft Office and Google Workspace.
- Fluent spoken and written English, preferably at Upper-Intermediate (B2) level or above.
- Excellent communication and interpersonal skills with a high level of emotional intelligence.
- Strong organizational and multitasking abilities.
- Ability to train, mentor, and coordinate a team.
- High attention to detail and a proactive approach to problem-solving.