Job Description
Full details about the role and requirements
Yukerja Summary
The Front Office role at Private Advertiser is curated from JobStreet (category Perhotelan & Pariwisata). Note the work location (East Nusa Tenggara) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Job Responsibilities:
Greeting and assisting guests with check-in and check-out processes
Handling guest inquiries, requests, and complaints in a professional and courteous manner
Maintaining accurate and up-to-date guest records and financial transactions
Ensuring the front office area is well-organised and presentable at all times
Providing administrative support, such as managing reservations, monitoring room availability, and handling incoming calls
Reconciling daily financial transactions and maintaining detailed accounting records
Assisting with other duties as required to support the overall operations of the hotel
Qualifications:
Minimum 2 years of experience in a front office role in the hospitality industry
Strong customer service orientation with excellent communication and interpersonal skills
Proficient in using front office and accounting software, as well as Microsoft Office suite
Attention to detail and the ability to multitask and work under pressure
Fluency in both Bahasa Indonesia and English
A positive, collaborative attitude and a willingness to learn and grow with the company
Willing to be based in Sumba, East Nusa Tenggara, Indonesia.