Job Description
Full details about the role and requirements
Yukerja Summary
The Workforce Management - Semarang role at Mitracomm Ekasarana is curated from JobStreet (category Teknologi & IT). Note the work location (Semarang, Central Java) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Kualifikasi:
Berpengalaman minimal 1 tahun di bidang workforce management contact center
Menguasai Ms. Office (advance level)
Mampu membuat capacity planning dan forecasting
Memahami seluruh aktifitas operasional contact center (call, chat, email, sosmed)
Mampu menganalisa data dengan sangat baik
Proaktif, kreatif, extramile
Mampu dan bersedia bekerja secara shifting