Retail Store Manager - Bogor

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Store Location: Cibinong City Mall

Role & Responsibility: 

• Assisting Retail Operations Manager to ensure sales achievement, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service.

• Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards.

• With store manager train, develop, and building succession of high performing sales associates.

• Service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers

• Assisting Retail Operations Manager to ensure all training programs, both Domestic and Global, are fully implemented, functional and results driven within the store

• Provide data for analyzing customer profiles, buying trends, and competitive information to impact and drive business. 

• Monitor implementation and monitor loss prevention education, training and awareness programs

• Assisting store manager in executing and processing of both incoming and outgoing merchandise

• Monitor daily store operation to ensure loss prevention compliance within store

• Assisting store manager in achieving or exceed all inventory goals, oversee and conducting physical inventory counts

• Assisting in managing communication merchandise opportunities to Area or District Manager

• Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures

• Develop and maintain strong communication with local PR and marketing

• Participate in new store openings and/or store closings; travel may be required

• Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards

• Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner 

• Required to comply with all operational core competencies and key accountabilities

• Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates

• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required

Requirements:

• Two to three years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record

• Proven ability to exceed sales, demonstrated ability to identify, hire, train, develop and retain top talent Sales Associates as well as teams, ability to reason through complex issues, demonstrates effective communication, and able to communicate with large groups

• Strong interpersonal, communication and motivational skills

• Good in English speak and writing

• Strong organizational and time management skills

• Commercial acumen

• Interest in innovation and change

• Leadership

• PC-skills, MS-Office Knowledge, Lotus Notes, Internet