Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at RSD Human Resource Management Consultancy is curated from Bossjob (category Teknologi & IT). Note the work location (San Juan, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exceptional customer service via phone, email, and chat.
- Assist customers with inquiries, complaints, and troubleshooting.
- Accurately process orders and address account-related issues.
- Maintain customer records by updating account information.
- Collaborate with team members to improve service efficiency.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Strong verbal and written communication skills
- Skills and Competencies: Proficiency in using computers and customer service software
- Qualities and Traits: Patience and empathy towards customers
- Responsibilities and Duties: Ability to work in a team-oriented environment