Job Description
Full details about the role and requirements
Yukerja Summary
The IT Manager role at Biyaheko.com Corporation is curated from Bossjob (category Perhotelan & Pariwisata). Note the work location (Makati, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Qualifications
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
- Minimum of 5 years of relevant IT experience, with at least 2–3 years in a managerial or supervisory role.
- Experience in the travel, tourism, or hospitality industry is an advantage.
- Strong knowledge of Windows Server, Microsoft 365, Active Directory, networking, cloud computing, virtualization, and cybersecurity.
Key Responsibilities
- Oversee and maintain the company's entire IT infrastructure, including servers, computers, networks, internet connectivity, and cloud services.
- Ensure maximum uptime, security, and performance of all business systems.
- Supervise the installation, configuration, maintenance, and upgrading of hardware and software.
- Administer Microsoft 365, company email accounts, user access, and Active Directory.
- Maintain and monitor company websites, domains, hosting services, SSL certificates, and online platforms.
- Manage travel reservation systems, Global Distribution Systems (GDS), CRM platforms, and other operational applications.
- Oversee CCTV systems, biometric attendance devices, access control systems, and IP/PBX telephone systems.
- Implement and monitor cybersecurity measures, including antivirus protection, firewalls, data backup, disaster recovery, and business continuity plans.
- Lead IT projects, digital transformation initiatives, and system improvements to support business growth.
- Provide technical support and guidance to all departments.
- Coordinate with third-party vendors, internet service providers, software providers, and technology partners.
- Manage IT asset inventory, software licenses, warranties, and preventive maintenance schedules.
- Prepare and manage the annual IT budget while ensuring cost-effective technology investments.
- Develop, implement, and enforce IT policies, standard operating procedures (SOPs), and security guidelines.
- Evaluate emerging technologies and recommend innovative solutions that enhance operational efficiency and customer experience.
- Prepare regular reports on system performance, IT projects, cybersecurity, and technology initiatives for senior management.