Job Description
Full details about the role and requirements
Yukerja Summary
The Call Center Representative role at Metacom Careers is curated from Bossjob (category Teknologi & IT). Note the work location (Muntinlupa, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Respond to customer inquiries via phone, email, and chat in a professional manner.
- Provide accurate information about products and services to customers.
- Handle customer complaints and resolve issues effectively.
- Maintain customer records and update information as necessary.
- Collaborate with team members to improve customer service processes.
Requirements
- Educational Qualifications: Diploma in a relevant field or equivalent experience.
- Experience Level: 0–2 years.
- Skills and Competencies: Strong English language proficiency.
- Skills and Competencies: Excellent customer service skills.
- Skills and Competencies: Strong interpersonal skills.
- Skills and Competencies: Good problem-solving abilities.
- Qualities and Traits: Friendly and approachable demeanor.