Bossjob Teknologi & IT Full Time

Technical Support Representative

Metacom Careers

Quezon City, National Capital Region, Philippines PHP 30.000 – 35.000 Posted 22 hr ago
Location Quezon City, National Capital Region, Philippines
Salary PHP 30.000 – 35.000
Job Type Full Time
Country Filipina
Apply Now

Job Description

Full details about the role and requirements

Yukerja Summary

The Technical Support Representative role at Metacom Careers is curated from Bossjob (category Teknologi & IT). Note the work location (Quezon City, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.

Description

  • Provide exceptional technical support to customers via phone, email, and chat.
  • Troubleshoot and resolve technical issues related to products and services.
  • Document problem resolutions and customer interactions in the support software.
  • Collaborate with engineering teams to escalate complex issues.
  • Educate customers on product features and best practices to enhance their experience.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
  • Experience Level: 1-3 years in a technical support or customer service role.
  • Skills and Competencies: Strong problem-solving skills, effective communication, and proficiency in customer relationship management (CRM) tools.
  • Skills and Competencies: Technical troubleshooting experience and familiarity with artificial intelligence concepts.
  • Qualities and Traits: Patience, empathy, and a commitment to customer satisfaction.
Sumber: Bossjob Updated 2 hr ago 3 views

Disclaimer: Yukerja.com is a job aggregator, not an employer. This listing is aggregated from Bossjob. Applications are processed on the official company or source site. We are not responsible for listing accuracy.

Tips for Applying to Technical Support Representative

  1. Read the full description and ensure your skills match before applying to Metacom Careers.
  2. Tailor your CV and cover letter to keywords in the job description — especially for Teknologi & IT roles.
  3. Click Apply Now to go to Bossjob. The hiring process is entirely on the source site.
  4. Prepare an updated portfolio or LinkedIn profile if required during screening.
  5. Beware of payment requests — legitimate jobs do not charge application fees.

Related articles: CV ATS · Career Blog & Tips