Job Description
Full details about the role and requirements
Yukerja Summary
The Inbound Tour Sales / Product Quotation role at City Air And Holidays is curated from JobStreet (category Teknologi & IT). Note the work location (South Jakarta, Jakarta) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
* Respond promptly to inbound inquiries via email, phone, WhatsApp, social media, and online travel platforms.
* Qualify customer requirements and recommend suitable travel packages, hotels, tours, transportation, or event services.
* Prepare quotations, proposals, and itineraries based on client requests.
* Follow up on leads to maximize conversion rates.
* Negotiate rates and terms within company guidelines.
* Achieve monthly sales targets and revenue goals.
* Sales calls
* Build and maintain strong relationships with clients.
* Provide accurate information regarding destinations, hotels, tours, and travel regulations.
* Handle customer concerns and coordinate solutions with operations teams.
* Ensure a smooth booking experience from inquiry to completion.
* Coordinate with suppliers, hotels, transport providers, and tour operators.
* Confirm reservations and booking details.
* Work closely with the operations team to ensure service delivery meets client expectations.
* Update booking systems and customer databases.
* Prepare sales reports and pipeline updates.