Job Description
Full details about the role and requirements
Yukerja Summary
The Facebook Community Virtual Assistant role at RYZE Superfoods is curated from Remote Jobs (category Marketing & Penjualan). This role is marked as remote — check timezone and location requirements on the official listing. Yukerja.com is not the employer — applications are handled on the official source site.
About RYZE
The Role
The Role
RYZE Superfoods has built one of the fastest-growing wellness communities on Facebook — nearly 500,000 members and climbing. Our How I RYZE group is at the heart of how we connect with customers, gather real feedback, and build brand loyalty every single day.
We're looking for a detail-oriented, reliable Virtual Assistant to help us keep that community running smoothly behind the scenes. This is a data-forward, process-driven role for someone who thrives on structure, cares about accuracy, and understands why a well-organized dataset matters just as much as a great response in the comments.
What You’ll Do
Post & Comment Tracking
- Track all posts and comments from the group daily, using moderator-flagged posts as your starting point
- Maintain clean, structured records of all community activity for downstream reporting and trend analysis
Moderation QA
- Complete the daily FB Moderator QA checklist (approx. 1+ hour/day), reviewing shift records for completeness and flagging gaps
- Help ensure moderation quality stays consistent as the community scales
- Build toward cross-training as a backup moderator for coverage gaps
Data Categorization & Reporting
- Pull monthly exports of group statistics and engagement data from Facebook
- Clean, categorize, and upload data into Notion following established taxonomy
- Support the Social Health Dashboard by ensuring the right data flows into the right places
- Maintain organized archives of removed posts in formats digestible for leadership
Growth & Initiative Tracking
- Own weekly Growth Tracking — pulling in member data, post volume, and relevant moderator notes
- Compile post and data collections for specific initiatives (launches, giveaways, new products) with full impact views
- Flag emerging trends or patterns you notice in community activity
Administrative Support
- Assist with post scheduling, SH approval housekeeping, and ClickUp/Notion organization as needed
- Support the FB Health Dashboard as it develops
What We’re Looking For
- Proficiency in English with excellent verbal and written communication skills.
- Previous experience in virtual assistance, administrative support, or customer service (experience in food service is a plus).
- Comfortable using tools like Google Workspace, Trello, Slack, Excel, and order management platforms (e.g., Toast, Square, etc.).
- Strong organizational skills with attention to detail and meManaged and moderated high-volume online communities, maintaining organization and ensuring discussions remained productive and aligned with community standards.
- Developed and consistently followed detailed systems to maintain accuracy and efficiency when handling large amounts of repetitive data and content.
- Demonstrated the ability to execute established processes exactly as written, with a strong attention to detail and minimal need for oversight.
- Proficient in Notion, Google Sheets, and Facebook, with a proven ability to quickly learn and adapt to new software and digital tools.
- Communicated proactively and professionally in writing, consistently meeting deadlines and maintaining a strong record of reliability and accountability.
- Enjoy organizing and maintaining clean, accurate datasets, with a focus on creating systems that improve clarity, usability, and efficiency.
What We Offer
Apply directly on RemoteJobs.org: https://remotejobs.org/remote-jobs/facebook-community-virtual-assistant-ryze-superfoods