Glints Teknologi & IT Full Time

Admin Helpdesk

PT Prima Vista Solusi

Setiabudi Gaji dirahsiakan Posted Tue, Feb 24, 2026
Location Setiabudi
Salary Gaji dirahsiakan
Job Type Full Time
Country Indonesia

Job Description

Full details about the role and requirements

Yukerja Summary

The Admin Helpdesk role at PT Prima Vista Solusi is curated from Glints (category Teknologi & IT). Note the work location (Setiabudi) before applying. Yukerja.com is not the employer — applications are handled on the official source site.

Deskripsi Pekerjaan

  • Membuat job ticket untuk setiap komplain atau request yang masuk melalui email/telepon/Whatsapp
  • Membuat laporan harian terkait seluruh komplain yang masuk sehingga komplain dapat terdokumentasi dengan baik dan tidak ada yang terlewat.
  • Melakukan survey kepuasan ke klien / health check customer atau merchant
  • Melakukan monitoring terhadap setiap ticket yang di create dan melakukan update close ticket untuk complaint yang telah diselesaikan.

Kualifikasi:

  • Pendidikan minimal D3 semua jurusan dengan IPK > 3.00
  • Dapat mengoperasikan Microsoft Office (Excel, Outlook)
  • Terorganisir dan dapat bekerja di bawah tekanan.
  • Dapat berkoordinasi dengan team internal dan eksternal.
  • Bersedia untuk bekerja lembur

Disclaimer: Yukerja.com is a job aggregator, not an employer. This listing is aggregated from Glints. Applications are processed on the official company or source site. We are not responsible for listing accuracy.

Tips for Applying to Admin Helpdesk

  1. Read the full description and ensure your skills match before applying to PT Prima Vista Solusi.
  2. Tailor your CV and cover letter to keywords in the job description — especially for Teknologi & IT roles.
  3. Click Apply Now to go to Glints. The hiring process is entirely on the source site.
  4. Prepare an updated portfolio or LinkedIn profile if required during screening.
  5. Beware of payment requests — legitimate jobs do not charge application fees.

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