Logistics Dispatcher - Trucking - Freelance, Remote

About the ClientA U.S.-based trucking company operating nationwide lanes is seeking a dedicated dispatcher to streamline day-to-day operations. They work directly with brokers and carriers and want to maintain reliable east-to-west routes while improving booking efficiency. The team values professional communication, quick decision-making, and strong coordination across drivers, brokers, and internal ops.Why does this role exist?The client is currently handling all dispatching themselves—calling brokers, negotiating loads, and coordinating with carriers—and needs a dedicated expert to take over the leg work. This role will ensure consistent load flow, optimize routes and schedules, and maintain strong broker/carrier relationships so the owner can focus on running and growing the business. The objective is to manage the full dispatch cycle efficiently using TMS and load boards while upholding professional, timely communications.

The Impact you’ll make

Load board management

• Review load boards daily and identify profitable loads with a focus on east-to-west routes
• Evaluate rates, lanes, and equipment fit; shortlist best options per driver availability
• Maintain a running pipeline of opportunities to minimize driver idle time

Broker communication and negotiations

• Call brokers to negotiate rates, confirm load details, and secure bookings
• Build rapport and maintain professional, calm communication under pressure
• Manage emails and phone follow-ups to lock in confirmations quickly

Driver/carrier coordination

• Confirm driver availability, willingness, and readiness for targeted loads
• Send load confirmations with commodity, pickup/delivery details, and route specifics
• Monitor progress, update ETAs, and resolve day-of issues professionally

Daily dispatch operations and documentation

• Oversee end-to-end dispatch workflow from identification to assignment
• Enter and update data in the TMS for tracking, scheduling, and compliance
• Coordinate schedule changes, reschedules, and communicate contingencies promptly

Tools and process optimization

• Use TMS, load boards, email, phone systems, Magic AI Tool, and Grammarly to streamline work
• Draft/rewrite emails and create quick call scripts for negotiations and status updates
• Recommend process improvements to increase speed-to-book and reduce empty miles

Skills, Knowledge and Expertise

Required:

• Proven experience as a dispatcher in a trucking company (required)
• Hands-on use of TMS and major load boards (e.g., DAT, Truckstop or similar)
• Strong phone-based negotiation and professional written communication in English

Your superpowers are...

• Technical: TMS proficiency; expert at load boards; confident with phone systems and email; comfortable using AI tools (Magic AI Tool) and Grammarly
• Industry: Knowledge of U.S. lanes, equipment types, basic HOS constraints, and market dynamics
• Soft skills: Calm under pressure, decisive, organized, detail-oriented, and highly responsive
• Communication: Polished, professional demeanor with brokers, drivers, and internal teams
• Mindset: Ownership mentality, proactive problem-solver, and metrics-driven

WFH Set-Up:

• Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
• Internet speed of at least 40MBPS
• Headset with an extended mic that has noise cancellation and a webcam
• Back-up computer and internet connection
• Quiet, dedicated workspace at home

You should apply if...

• You thrive in a fast-moving dispatch environment and enjoy negotiating and booking profitable loads
• You’re composed and solutions-focused when plans change, and you communicate clearly with all parties
• You take pride in accuracy, reliability, and keeping drivers moving with minimal downtime
• You’re eager to bring structure to daily operations and use tools to move faster and smarter

What to expect...Work Setup:

• Remote position
• Must have a reliable internet connection and a quiet workspace
• Required to provide own computer with Intel Core i5 or something similar or higher operating system

Working Hours:

• 40 hours per week
• Monday–Friday, 9:00 am–5:00 pm Eastern Time

Compensation:

• $7 per hour
• No benefits package included

Benefits

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Originally posted on Himalayas