Job Description
Full details about the role and requirements
Yukerja Summary
The CISCO NETWORK ENGINEER role at Internet Pratama Indonesia is curated from JobStreet (category Teknologi & IT). Note the work location (Jayapura, Papua) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
As an engineer who responsible for providing technical support and ensuring the smooth operation of network devices and related infrastructure at the client’s location. This role requires active standby on-site to respond promptly to incidents, perform preventive and corrective actions, and maintain client satisfaction.
Requirements :
Diploma of Computer Science/Information Engineering/Information System
3 years experience as Network Infrastructure Engineer
Good understanding of networking fundamentals (TCP/IP, routing, switching, VLANs, firewalls).
Hands-on experience in troubleshooting hardware and network connectivity issues.
Strong problem-solving skills with the ability to work independently on-site.
Good communication and customer service skills.
Placement : Jayapura, Papua
Key Responsibilities:
Act as the primary technical contact at the client site for network-related issues.
Provide first-level and second-level support for network devices (routers, switches, firewalls, wireless access points, etc.).
Assist in the installation, configuration, and testing of new or replacement network equipment.
Maintain detailed records of incidents, troubleshooting steps, and resolutions.
Escalate complex issues to senior engineers or backline support when required.
Coordinate with the client’s IT team and internal support teams to ensure smooth operations