Job Description
Full details about the role and requirements
Yukerja Summary
The Senior IT Network Engineer role at Good Sale Tech is curated from JobStreet (category Teknologi & IT). Note the work location (South Jakarta, Jakarta) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Responsibilities:
Manage and optimize network infrastructure, including LAN, Wi-Fi, VPN, routing, switching, and network security.
Monitor and support network operations to ensure network availability, performance, and reliability across on-premise and cloud environments.
Administer and maintain Virtual Machine (VM) environments, cloud-based services, and Synology NAS systems, including storage, access permissions, and backup management.
Troubleshoot network and system issues, perform Root Cause Analysis (RCA), and implement preventive actions.
Provide Tier 1–3 IT support for hardware, software, Windows, macOS, and Microsoft 365 users.
Collaborate with cybersecurity teams to implement security controls, monitor network threats, and maintain compliance with IT security policies.
Manage IT assets, vendor coordination, onboarding/offboarding processes, and maintain accurate IT documentation.
Requirements:
Diploma or Bachelor’s degree in Information Technology, Computer Science, Network Engineering, or a related field.
Minimum 3–5 years of experience in Network Administration, Network Operations, Infrastructure Support, IT Operations, or Cybersecurity environments.
Strong knowledge of networking fundamentals, including LAN, routing, switching, Wi-Fi, VPNs, TCP/IP, firewalls, and network security.
Hands-on experience with Virtual Machine (VM) administration, cloud-based infrastructure/services, and network monitoring tools.
Experience administering Synology NAS, troubleshooting Windows/macOS environments, and supporting enterprise IT infrastructure.
Experience handling network operations in cybersecurity-focused or security-conscious environments is an advantage.
Strong analytical, communication, and prioritization skills, with the ability to balance support requests and infrastructure projects effectively.