Peer Specialist Maternal Health

Canopie is a digital maternal health company supporting pregnant and postpartum individuals through structured, evidence-based support, education, and care navigation. We meet members where they are offering fully virtual access to coaching, classes, and clinical resources across the perinatal journey.

We are building a more inclusive and responsive model of care; one that recognizes the value of lived experience alongside clinical expertise.

Why This Role Matters

Decisions that shape the pregnancy and postpartum experience are deeply personal. Individuals navigating this time benefit from support that reflects real, lived understanding, not just clinical guidance.

Maternal Health Peer Specialists play a critical role in the care continuum by offering empathetic, experience-informed support. This role helps ensure members feel seen, understood, and empowered to make decisions that align with their own values, needs, and circumstances.

Peer support is not about directing decisionsâ??it's about creating space, sharing perspective when appropriate, and helping members navigate what feels right for them.

What You'll Do

Provide virtual peer support to members across pregnancy and postpartum, grounded in lived experience

Offer empathetic listening, validation, and encouragement through key perinatal transitions

Share personal insights when appropriate to normalize experiences and reduce isolation

Conduct outreach and engagement using structured workflows and communication tools

Support members in navigating common challenges (emotional wellbeing, identity shifts, recovery, feeding, sleep, returning to work)

Encourage connection to Canopie services (coaching, classes, clinical care) based on member needs

Recognize when additional or clinical support may be needed and follow defined escalation pathways

Document interactions clearly and consistently within Canopie's platform

Communicate with members via phone, video, and secure messaging

Participate in training, supervision, and peer support development

Scope & Boundaries

This is a non-clinical role and does not provide medical or mental health treatment

Peer Specialists do not diagnose or direct care decisions

The focus is on support, connection, and helping members navigate available resources

Clear escalation pathways are in place for clinical or higher-risk needs

Requirements

Who Thrives in This Role

Required

Lived experience with pregnancy and/or the postpartum period within the last :3-5 years

Ability to thoughtfully reflect on and use personal experience to support others in a balanced, appropriate way

Some experience in maternal health, peer support, community-based work, or caregiving roles

Comfortable providing virtual support and building connection in a digital environment

Strong interpersonal and communication skills with a warm, non-judgmental approach

Ability to follow structured workflows while maintaining authenticity in interactions

Strong digital literacy (video platforms, messaging tools, documentation systems)

Reliable, organized, and responsive in a remote setting

Preferred

Experience in peer support roles (formal or informal)

Exposure to perinatal mental health, coaching, or support groups

Background working with diverse or underserved populations

Bilingual (Spanish/English)

Schedule & Commitment

Part-time contractor role (approximately 20 hours/week; varies by program needs)

Availability during business hours required; evening and weekend availability is a plus

Benefits

Fully remote, digital-first care model

Ongoing clinical training, peer consultation, and supervision

Opportunity to help build equitable access to maternal health support at scale